Delivery Information
At Outdoor Research Store, we understand that when you’re planning your next adventure, you need your gear to arrive reliably and on time. That’s why we’ve designed our delivery options to meet the needs of outdoor enthusiasts across the globe, ensuring your equipment reaches you wherever your adventures take you.
Standard Shipping
For those who need their gear a bit quicker, our Standard Shipping option is the perfect choice. We partner with trusted global carriers like DHL and FedEx to ensure your order arrives safely and efficiently.
- Carriers: DHL or FedEx
- Cost: $12.95 AUD
- Delivery Time: 10-15 business days after dispatch
This option is ideal when you have an upcoming trip and need your equipment to arrive with time to spare for preparation.
Free Shipping
We believe that quality outdoor gear should be accessible to all adventurers, which is why we offer Free Shipping on orders over $50 AUD.
- Carrier: EMS
- Cost: Free for orders over $50 AUD
- Delivery Time: 15-25 business days after dispatch
While this option takes slightly longer, it provides excellent value without compromising on the reliable delivery of your essential outdoor equipment.
Order Processing Time
Please note that all orders require 1-2 business days for processing before dispatch. Our team carefully checks and packages each item to ensure it arrives in perfect condition, ready for your adventures.
Shipping Destinations
We’re proud to ship quality outdoor gear worldwide, bringing adventure closer to everyone. Please note that we’re unable to deliver to certain remote areas and some Asian countries due to logistical constraints. If you have questions about delivery to your specific location, don’t hesitate to contact our customer service team.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email with tracking information. This allows you to monitor your package’s journey right to your doorstep, giving you peace of mind as you prepare for your next outdoor excursion.
Delivery Timeframe Summary
| Shipping Method | Processing Time | Delivery Time | Cost |
|---|---|---|---|
| Standard Shipping (DHL/FedEx) | 1-2 business days | 10-15 business days after dispatch | $12.95 AUD |
| Free Shipping (EMS) | 1-2 business days | 15-25 business days after dispatch | Free on orders over $50 AUD |
Need Your Gear Sooner?
If you have an urgent adventure planned and need your equipment by a specific date, we recommend choosing our Standard Shipping option and placing your order well in advance of your departure. For last-minute needs, feel free to contact us at [email protected] – we’ll do our best to accommodate your timeline!
At Outdoor Research Store, we’re not just delivering outdoor gear – we’re delivering possibilities for your next adventure. From solo hiking trips to family camping expeditions, we’re here to ensure you have the reliable equipment you need to answer the call of the wild.
Happy adventuring!
The Outdoor Research Store Team